Know Before You Go

If you have any questions that are not addressed below, please feel free to email us at reservations@miravalresorts.com.

CELL PHONE AND DIGITAL DEVICE POLICY – MIRAVAL MODE

MIRAVAL IS A DIGITAL DEVICE-FREE PROPERTY.

Mindfulness is the core of the Miraval philosophy. In everything we do, we encourage our guests to live in the present moment, conscious of the unique intersection of mind, body and spirit. In order to foster a tranquil environment for all our guests, please understand and adhere to “Miraval Mode” during your visit with us.

MIRAVAL MODE is allowing yourself to unplug and be present. Miraval guests are required to unplug from all digital devices, including your cellphone, e-readers, tablets, and focus on living in the present moment and being aware of your surroundings. Leave your phone in your cell phone sleeping bag your receive at check-in, place it in its cell phone “bed” and enjoy living in the now. We understand that you may want to capture your experience on your phone camera, please do, but be mindful of the other guests on property. If you do need to use your digital device outside of your room, we will show you the designated areas on property where device usage is permitted.

During your visit you may notice some our colleagues on cellular devices – rest assured this is our means for taking care our guest’s needs and maintaining our beautiful property.

Also, in consideration of those around you, please refrain from using digital devices to take notes in lectures/workshops. Complimentary notepads and pens are provided for your convenience.

I understand that I may be approached by a Miraval staff member to terminate cell phone usage in areas not designated for digital devices. I will be mindful of guests around me when using it in designated cell phone areas.

WHAT TO PACK

Arizona is known for its warm sunny days year round with a blanket of coolness in the desert morning and evenings. For maximum comfort we suggest layers of athletic or yoga wear during your day. Evening dining is resort casual and a light wrap or fleece for the cooler desert evening is suggested. All equestrian activities require long pants and closed toed shoes. Challenge activities require tennis shoes. Spa services such as Aqua Zen require a swimsuit and other services such as Thai massage require loose comfortable clothing. It is recommended you bring the following items: sunscreen, hat, sunglasses, yoga wear, workout clothing, swimsuit, running and hiking shoes, camera and journal. Check current weather conditions prior to arrival to pack accordingly.

COMPLIMENTARY AIRPORT SHUTTLE

Miraval provides complimentary airport shuttle service to/from Tucson International Airport. Please email transportation@miravalresorts.com or call 800.815.3949 to share your airline carrier, flight number along with arrival and departure times. You must provide your air travel information at least 48 hours prior to arrival in order to utilize the complimentary airport shuttle van.

Upon arrival at the Tucson International Airport, proceed to the baggage claim area and a Miraval driver will be waiting at the bottom of the escalator with a sign showing your name. If you do not see a Miraval driver, please call the resort operator at 520.825.4000.

Departure vans leave at the top of the hour. The last complimentary shuttle departs the resort at 2 pm. Travel time to the airport is approximately 50 minutes so you will be scheduled to depart Miraval two hours before your flight time (for example: if your flight departs Tucson International Airport at 3:10pm, you will leave Miraval on the 1pm shuttle). The afternoon prior to your departure date you will receive a detailed voice mail in your guest room with your departure and luggage pickup time.

If the complimentary shuttle does not meet your needs, private car transportation may be arranged for an additional fee.

RESORT CREDITS

If your package includes resort credits, you may apply them toward any fee-based experience during your Miraval visit. Resort credits can be used for spa services, private sessions and classes and activities that have fees. These credits cannot be transferred between guests or toward future visits, toward purchases in the restaurant/bar, Raindance Pass Boutique, Spa Retail, online store, or toward tuition fees for Miraval immersions. Book your fee-based experience prior to arrival by calling 800.815.3949 or during your stay with Guest Services.

SCHEDULING ACTIVITIES, PRIVATE SESSIONS & SPA SERVICES

For maximum availability, we recommend that you schedule your activities, private sessions and spa services at least 4-6 weeks in advance of your stay. Our Miraval Advisors are available to answer all of your questions at  Monday through Friday from 6am to 7pm and Saturday and Sunday from 8am to 5pm. Note: These hours are based on Arizona time. You may also email your questions to experienceplanning@miravalresorts.com. Please note that all experiences are booked by calling/emailing a Miraval Advisor.

ARRIVAL & DEPARTURE

Check-in time is 3 pm but guests may arrive on property as early as 11 am. Lunch is included and opens at 11:30 am. Upon check in, you will be given an orientation and tour of the property.

Check-out time is 11 am and we would be glad to store your luggage at Guest Services should you wish to remain on property until 2 pm. Lunch is included on the day of departure with meal service starting at 11:30 am. Late check-out is based on availability; however, please note that the last complimentary shuttle back to the Tucson International Airport departs at 2 pm from the resort.

HOURS

Spa: 9 am to 10 pm
Spa Retail Boutique: 9 am to 10 pm
Raindance Pass Boutique: 8 am to 6 pm
Palm Court Cafe: 6 am to 4 pm
Brave Bill Lounge: 2 pm to 10 pm
Cactus Flower Restaurant: Breakfast: 6:30 to 10 am • Lunch: 11:30 am to 2:00 pm • Dinner: 5:30 to 9:00 pm. Only dinner reservations are taken. They are made day of at the hostess stand during breakfast/lunch.
Oasis Poolside Bar: 11 am – 6 pm. Open seasonally as weather permits

GRATUITIES & TIPPING

Miraval is a non-tipping resort property. We believe a “no tipping” policy is essential to a mindful guest experience. Once you arrive at Miraval, a friendly “thank you” or note on a guest comment card is the best tip you can give and the only one we allow.